For me, it’s just the opposite. Working well with others is an essential skill for being successful. Answer 1: I firmly believe in taking a collaborative approach to each project so when I saw a position with your company to join the production team I knew I had to apply. Job Interview Questions About Working in Fast-Paced Environments © 2000-2020 Bayt.com, Inc. All Rights Reserved. If you are a sociable, outgoing person, then this should be a major draw for you. in customer service i enjoyed dealing having conversation with different kinds of nationalities customers making sure to give them a fast service with excellent customer s satisfaction What do you enjoy about working in customer service with UK customers? I work inside an office and outside of the office. Whether it’s something as small as a warm smile and greeting, or offering them a service they didn’t know about, making a difference in someone’s life is extremely gratifying and is the reason why I love customer service. To develop my ability to further job as a IT. "I have been working in customer service for the past three years in a retail store. It can be frustrating when you can't make someone happy, despite your best efforts. I do have the ability to work with a large variety of individuals; however, these are the ideal traits I would see in future colleagues." Some people are long winded and rather wordy. Whether you’re serving internal customers (employees) or external (customers), everyone has a different story and reason as to why they think the way they do and why they want the things they want. These are just few of the many jobs we encounter on a day-to-day basis. Question: What’s the best way to deal with critical customers. The customer service person normally meets with all kinds of customers, some very polite and soft spoken whereas many others are more often , pretty rude. We recently asked our customer service representatives two simple questions. While that feature isn’t currently in our development roadmap, we are working on big improvements that will be helpful for the majority of our customers, and you’ll see those rolling out soon.. Read on to learn why customer service is definitely a field to consider. BAYT.com also gives us opportunity to meet people from different regions of the world. Terms of Use - I want to works as a customer service representative to serve other to the way I can do. Do you like helping people and solving problems? — Rachel Dillon, Assurant Specialty Property. I now have such a respect for kindness and common courtesy. You may think that sitting with a headset on, talking to customers on the phone for most of the day would prohibit a lively and vibrant atmosphere. Making connections with customers. , WIPRO, Answer added by Divyesh Patel, Assistant Professional Officer- Treasury , City Of Cape Town, What I best like about customer service is interacting with unknown people who I may never meet in the future. I have a set customer base that I service. You need to show that you have a good record of working under pressure. If that’s the case, you can simply inform them that they can seek the answer from the appropriate authority. bad customer service is when you do not take the time to help someone because it is not profitable to you in any way. I like making that connection with my customers and putting myself in their situations. An example answer to the ‘Tell me about yourself’ question “I’m a proactive Customer Service Assistant with 4 years of experience handling various functions of Customer service, from dealing with dissatisfied customers to answering phone calls. For me Customer Service has been a natural step from being a receptionist, where my job was to direct visitors and callers to the right people. "I best enjoy working with driven individuals, people who are positive, energetic, and take accountability for their work. Nothing. There are certain generic questions that are a standard part of all interviews; however, how you answer the job-specific customer service interview questions will be what sets you … The challenge was to answer in one sentence for each. Talk about how you enjoy interacting with different kinds of people every day and helping them with their problems or discuss how you enjoy the strong sense of camaraderie you get working within a team. Larger story will never ever work in, the opposite can be said in the customer even when is... For instance, suppose you 're vying for a position as a customer service anything... 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