Average salary for OpticsPlanet Customer Service Representative in Northbrook: $46,169 - $63,223. Then started the next 8 months of lies, lies, and more lies. This isn’t some large corporation with a million people who don’t know what they do every day. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. From the way it started, to the business model, to the people who work here. For OpticsPlanet, great customer service is more than just picking up the phone when you call. About OpticsPlanet; GearExpert Blog; How-to Guides ; … For OpticsPlanet, great customer service is more than just picking up the phone when you call. 10 days … Join the 137 people who’ve already reviewed Opticsplanet. Unbiased look at Optics Planet. Sale . 2 OpticsPlanet Customer Service interview questions and 2 interview reviews. Expire Soon 18 used. Hard to believe that a company can survive with such lousy customer service. A free inside look at company reviews and salaries posted anonymously by employees. OpticsPlanet salary trends based on salaries posted anonymously by OpticsPlanet employees. OpticsPlanet.com Shopping Tips. Everyone has a job and you’re expected to get it done. Optics Planet took no ownership and just refered me back to Amazon. | Read 21-40 Reviews out of 137 After about a week of waiting, I had to call them to find out it was back ordered. Get Code 15. Reply. For some, this kind of responsibility is off-putting. Voice your opinion today and hear what 2 customers have already said. Some of these social pages offer a messaging or contact us button which you can use to send your message directly to the company. I ordered a product on October 26th. Based on 2 salaries posted anonymously by Opticsplanet Customer Service … … Go ahead and ask the customer service agent if there are any extra promo codes available to complete your order. OpticsPlanet ranks 85th among Outdoor Equipment sites. Customer Care Advisors provide an outstanding level of customer service to OpticsPlanet customers. Ordered a Mark 4 that and they supposedly had 6 in stock. I ordered some Eotech optics from OpticsPlanet back in Oct. 2012. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each time you visit. Share. Get to know your customers. I was pleased to find a black Leica 8x20 monocular at a price that was about $40 less than I could find elsewhere. Pathetic service and even worse customer service!!! You can contact Optics Planet via their customer service contact page. I called the number in Thermacell's instruction sheet and got the Thermacell Repellant company. Unmatched Shopping Experience; Free Shipping; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. For OpticsPlanet, great customer service is more than just picking up the phone when you call. A free inside look at company reviews and salaries posted anonymously by employees. 1 OpticsPlanet reviews. | Read 281-300 Reviews out of 325 Customer Service. Generally, the customer service page provides customers with a way to contact optics planet 10% off coupon, or there will be a special promo codes button on the opticsplanet.com page. This is when I found out that there is no Thermacell customer service. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. Free interview details posted anonymously by OpticsPlanet interview candidates. Show reviews in all languages. About OpticsPlanet; GearExpert Blog; How-to Guides; … OpticsPlanet is a great company to work for if you understand that it’s not traditional in any way. We have forwarded your complaint over to the customer service management staff for future training opportunities. Discover incredible discounts at Optics Planet. We have forwarded your complaint over to the customer service management staff for future training opportunities. Many retailers these days will respond quickly to messages you send them via social media. I notified customer service that they could call off their "professional" and stop sending me marketing emails, which they did. If you … Our Customer Care Operations Support Team is known to be the liaison between our customers, and processes here at OpticsPlanet. great customer support - I will be back again! Simply claim your company now. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. Your experience can help others make better choices. OpticsPlanet.com Coupon: 15% Off Select Gear Items Surround yourself with a world of happiness … I was skeptical, now very pleased with service. OpticsPlanet NON existing Customer Service. 91 OpticsPlanet reviews. Regarding your payment issue, we do not capture the funds on your order until your items are in stock and ready to be processed and shipped. Experience in an ecommerce or call center environment preferred. Check Order Status Returns & Exchanges; Shipping Policy; Request for Quote (RFQ) Contact Us; Why Buy From Us. I called every month and the typical response from the customer service rep was, "It should be here by the end of the month." Average salary for Opticsplanet Customer Service Representative in Northbrook: $14. 15% Off. Customer Service. Again, we deeply apologize for any inconvenience caused by this issue. Unmatched Shopping Experience; Free Shipping ; Earn OpticsPlanet Bucks; Top Rated Mobile App; Military & Medical Professional Discount; Win Awesome Gear; Customer Testimonials; Information. 60 minutes later, I realized I placed the order for the incorrect item. 1Reach out To Customer Service - While shopping on the OpticsPlanet.com site, click the lower right-hand box for the chat to customer service. Received a VX-3, contacted Amazon customer service and told to call Optics Planet. This position exists to provide an enhanced customer experience, maximize sales and profit margins, solve in depth customer problems and issues, and create an experience that makes customers want to continue to shop with OpticsPlanet in the future. OpticsPlanet Customer Services & Support Salaries 115 salaries (for 63 job titles) Updated Apr 17, 2020 115 OpticsPlanet employees have shared their salaries on Glassdoor. 15% Off Select Customer Favorites Don't miss out on this chance to save big. Order status was "IN STOCK" said 3-5 days to ship. They are no longer in business. Minimum 4 years’ work experience in a sales and/or customer service position. Optics Planet return policy then says to contact manufacturer customer service if the item has been used. I called, chatted emailed and called again attempting to modify or cancel this order. Free interview details posted anonymously by OpticsPlanet interview candidates. Enjoy great savings when you use Optics Planet promo codes today. Here are their social … (2 reviews) Is OpticsPlanet your company? OpticsPlanet.com Coupon: 15% Off Select Gear Items. Average salaries for OpticsPlanet Customer Service Representative: [salary]. They gave … I’m giving Optics Planet 3-stars, I’m not going to flame them for poor customer service because my order is taking too long or the shipping wasn’t on time. Consumers complaining about OpticsPlanet most frequently mention customer service, buffer tube and credit card problems. Please try reaching out to us directly at care@opticsplanet.com. Bought through Amazon Prime but Optics Planet, Inc. was the shipper. OpticsPlanet has a consumer rating of 1.39 stars from 51 reviews indicating that most customers are generally dissatisfied with their purchases. I was impressed by the Optics Planet website. Later, I tried to add a review at Opticsplanet but they notified me that my review had been declined because "it didn't focus on the product". They told me that they had separated from the insole business four years ago. To us, it means providing the most complete offering of products, services, resources and more to create a premium shopping experience each and every time you visit. Categories ... very fast shipping that is free. Our Customer Care Quality Monitoring Coordinator’s primary responsibility is to monitor the Customer Facing Teams’ quality and accuracy at OpticsPlanet based on monitored contacts provided by third-party services and manually completed in-house. On a Saturday at 2:45 PM I placed an online order with OpticsPlanet. Based on 2 salaries posted anonymously by OpticsPlanet Customer Service Representative employees in Northbrook. 2 OpticsPlanet Customer Service Representative interview questions and 2 interview reviews. Unbiased look at Optics Planet. You can also contact Optics Planet through their social media pages. 2Stackable Codes - One of the top ways to maximize your savings at OpticsPlanet.com, is to … Useful. These are trying times for everyone, and everything is delayed - I don’t care who you order from. Join the 325 people who’ve already reviewed Opticsplanet. Do you agree with OpticsPlanet's TrustScore? After clicking to communicate with their customer service, the customer service of optics planet 10% off coupon will handle it online for you in time problem. After I ordered my monocular, with the free 2 day shipping, I was looking forward to soon receiving my product. Your experience can help others make better choices. For OpticsPlanet, great customer service is more than just picking up the phone when you call. Thank goodness the transaction was backed by Amazon. Our team members primary responsibility is to support our internal Operations within our Customer Care and Operational teams by identifying order discrepancies and following up in a timely matter. Their `` professional '' and stop sending me marketing emails, which they did ’ ve already reviewed.., great customer service, buffer tube and credit card problems to your... Call Optics Planet, Inc. was the shipper monocular at a price that was about 40... 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