The Office - Dwight and Jim's imaginary sales call, like the ones suggested by HubSpot’s Aja Frost, Answer to a disarmingly personal question (e.g. S*** Sales People Say. They make us learn more and take pleasure in it. Instead try to strategize on surprising your customers with extras. After 23 years of sales success in a variety of contexts, Lewis now works with business owners and non-profit leaders to learn new ways to lead their selling interactions more effectively and efficiently so that they can do more good as they serve more customers. Consider investing in industry research that’s exclusive or hard to find. Secret instructions round three : some of the above intangible and money values are mixed. Run these the same way athletes run drills so that your team’s demo skills are ready for any situation. Simply graft its point system onto your usual sales activities. STC is immensely important in the discovery phase when a rep first begins talking to a prospect, and it can be used throughout the sales cycle as an objection-handling technique as well. Give each group five minutes to develop a 40-second sales pitch about the company and its products or services. Take your team to a public place, like a mall or networking event, and have them pair up for accountability. They bolster the sharing of theoretical knowledge and reinforce its application in an enjoyable setting. A training session should be a back-and-forth exchange. Sales training can cover a wide array of topics, ranging from key sales skills, to the sales process or methodology, to product training, to effective use of sales or sales … Teach them to start strong and show value up front and throughout the presentation. Make it fun and let ideas flow from all your reps. 18. In reality, only 25 percent of sales people want to work in a very competitive environment, and a culture of cutthroat competition may actually be pushing the next generation toward different professions. Some examples: In 2012, successful business man Jin Jiang quit his job and invented “Rejection Proof,” a gamified challenge with a similar purpose as “S’up?” He then entered a 100 day long period of getting rejected by random strangers to demystify the very concept of rejection as a whole. Use this sales theme to showcase how having many details executed correctly can equal a big championship win. This trendy neighborhood is a must-see when you’re in Columbus. Goal: Not to run out of benefits for describing a simple object. Low-level meetings are for disseminating information and delegating work. The Selling Through Curiosity (STC) concept has made the rounds to big business and startups alike. Marketing can improve your sales and profits. Our brains are wired to quarry for predictably positive results and shy away from the opposite. Purpose: Learning sales techniques by heart. Sven is Mr. For the best sales training initiative, you need to support this change. Another approach is to start one from scratch. With that in mind, here are seven sales training ideas that’ll level up the value and ROI of your next sales meeting. By proving to himself that rejection has a much lower cost than one tends to believe and feel, he defeated his own bias and came out a more confident, persuasive person – and a respected book author . The core component of STC is to go deep with conversations, not just scratch the surface; not to figure out what prospects do and how they do it, but why they do it. Before you walk off, set up a list of goals and respective point values. Sales confidence in any industry comes from practice and knowledge. In this article, we’re going to show you 7 engaging ideas for sales day competitions.There’s nothing like a sales day to motivate your sales team and boost your results. Here is best-selling author and venture capitalist Sean Wise’s take on the proper criteria for an elevator pitch: Within your training session, work together to come up with a universal elevator pitch. Free Training activities, games,icebreakers, energizers and exercises. Sales Training Topic #7: Selling to C-Suite Executives. It’s about being curious. While one calls with activated speaker, the other writes down feedback. Sales people often get caught up saying cheesy things to make a sale. Closing sales Yes, you need to role-play the right words to finalize the transaction. They require a thought-out win-over tactics like the ones suggested by HubSpot’s Aja Frost . Nearly all businesses rely on meetings as an essential component of their operations. Unless the organization is new, they should have a common rebuttal for every objection. 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Find time to discuss lagging sales numbers or poor performance behind closed doors, and instead use these blocks of time to dissect greatness, highlight champions, and make your salespeople even just 1% better than they were yesterday. Use for: Sales coaching one-on-ones or ad-hoc peer-to-peer prep and training. Take a break from sitting in the office and stretch those legs with a hike nearby. A simple but effective retail sales training idea is to share stories of success. Secret instructions round two : intangible values added as negotiation results. However, it is not about the number of marketing ideas you put out there, but in the quality of your marketing. Ask them to... You lose 20 points when locals deny you one of your requests. S*** Sales People Say. Use a sales training template. Requirements: Busy public place, pen and paper, camera, courage. In reality, only 25 percent of sales people want to work in a … Make it relevant. It may sound easy, but the tricky part is finding the right balance between conversational and genuine. Fun is motivational. You’ll hear many opinions on meetings depending on who you talk to, but most of them are negative. Instructions: Walk in teams of several people (easier) or alone (hardcore) and approach a stranger with small talk. Purpose: To illustrate the importance of discovering needs before launching into a sales speech. For best results, schedule a second session 2-4 weeks later to review any lessons that have come out of using the team’s chosen elevator pitch. Have some cool team building training ideas, role playing scenarios, and incentive ideas for sales training. Make It Fun. In 2017, sales promotion spending grew by 2.6 percent and is expected to keep growing by 3.5 percent by the end of this year. Becoming the best sales person you can be requires perpetual practice. S'up. Improv Acting. Even business titans like Elon Musk, Mark Cuban, and Jeff Bezos find most meetings to be a huge productivity killer and a waste of time. Still, when you want something from a stranger, it always demands overcoming a certain reserve. This is a fun way to break up the monotony of prospecting. Throughout the exercises, share success … Engaging in professional development activities as a team can focus on personal development (learning what makes each salesperson on a team tick) or it can focus on learning about your industry. Here are a few tips to incorporate into your sales training that’ll help your team team to listen more intently: Practice active listening: This means listening to what your prospect is saying, understanding it, and then responding with a brief summary of what they’re saying. However, it depends greatly on the content and purpose of those meetings. This exercise invented at MIT’s management school “illustrates some basic tools of negotiation theory, in the simplest possible game.”. Easy way to start to the team building process ... which is explained in the Questioning section of the sales training page. Include refreshments during the training. If you are training sales people, use selling lingo. Goal: Receiving a memento from a stranger. Here is best-selling author and venture capitalist Sean Wise’s take on the proper criteria for an elevator pitch: 1. Periodically going over the latest happenings in your industry can be beneficial to positioning a salesperson as an expert or advisor. Last player standing wins the game. “Still don’t get it.” is inspired by Kio Stark’s “Get lost” exercise and simulates a situation in which you’re earning more by pushing the envelope. Chances are other people on the team will hear about something different than what they’ve been doing and take a new approach in their next sales call. “Yes, and it’s small enough to fit in your pocket.”. It’s a thin line, as Hubspot’s Pete Caputa illustrates in this post . Purpose: Learning to cold call with confidence. Using index cards again, list different fun feelings and descriptors (happy, ecstatic, intelligent, sincere, jovial, etc.). Most are worried about a baseline understanding of the sales process and their own product instead of higher-level thinking in terms of industry trends, growth, or stagnation. Difficulty can be reduced by providing parties with more information surrounding the scenario. Steli Efti, close.io Tweet this. Dilbert cartoons poke fun at how painful and soul-sucking meetings are. Present your buyer's journey. The following training ideas are common components of a sales training program. Don't worry, just enter your email address and set a new one. We want to know who’s doing it better and how they’re doing it. Sales meetings are the perfect environment for sharing such stories. Especially when trying to find common ground with a potential customer, it’s worth a mint to know how far you can go before they back away. 52 ideas for sales team training sessions. Then there are other miscellaneous meetings that fill in the gaps. Purpose: Learning to push a stranger’s patience and still get what you want. This article discusses creative marketing ideas to help you get your company and product or service to your customers: guerilla marketing ideas, social media marketing ideas, urban marketing ideas, content marketing ideas, … ... 25 training tips … A classic sales kickoff theme that highlights strong hits, teamwork, and strategy. Obviously, this sales training session is only relevant if you sell to the C-Suite. On a deeper level, STC is engaging in a cooperative dialogue between individuals in which salespeople ask questions to draw out ideas, stimulate critical thinking, and hopefully determine underlying presuppositions. Keep It Simple During your next team meeting , gather your sales team together and have them each individually write out a pitch for your hard-to-reach lead. Becoming the best sales person you can be requires perpetual practice. If the local suggests you use Maps, simply say you don't have internet or that you ran out of data. On some level, probably. Some especially wary buyers are real tough nuts. They allow us to interact, make choices and compete playfully. Listing ingredients implies that they are part of a recipe, which of course can be literal or figurative. When people think of ideas for sales meetings, they generally think of busting out the KPI yardstick or solving buyers’ objections. Negotiations are an essential part of sales. You can start by following these 10 sales tips. Going through a single class in two days does not change the way sellers sell. But that’s not always the right idea because it can make your team feel like they’re just going through the motions. Hence, use these titles and make your sales meeting a daily, short, engaging, entertaining as well as an interesting phenomenon. Instructions: Work in pairs. As the name suggests, this game works pretty much like Scattergories . For a pen it could go like this: For team-wide sales training exercises, check out our post on sales role-plays . Higher intimacy means stronger self-conquest means more points. Make sure you dedicate time (at least weekly) for you, or your sales team, to review … Games make education experiential. Exactly – “damn.”. We got a ground to cover, so let’s get cracking! Encouraging your team to talk about how they made a sale serves to encourage other employees. Ask your employees to break their stories into: The problem the customer encountered Perfecting a short elevator pitch or 30-second commercial can have a massive effect on results. Speak their language. Start with these nine fun workshop ideas: 1. People love social proof. Ask each pair to split two dollars. They’re also a great way to boost employee retention. 52 ideas for sales team training sessions. If you do, you’re in for a sales training treat (if there is such a thing…). You can now log in and get started with your new Userlike account. If you have access to call recordings, listen to them as a group to see which messaging elements different types of customers respond best to. The pitch should effectively answer three questions: who we are, what we do, and why our products or services are valuable.~ ~ ~ ~ ~ ~Give your team the power to manage their leads and p… It’s always tempting to save the best for last, but, similar to the elevator pitch, salespeople have a short window to make an impression. Purpose: Learning to create need for a product. Sometimes it makes sense to bring in outside help to train the team. Adding a little fun to your training exercises encourages friendly competition and laughter, while still teaching your staff how to improve their customer service skills, up-selling and sales technique. Selling generic products is an advanced challenge because they lack unique features. We’re Listening can be one of the most effective sales games in providing instantaneous feedback while boosting the morale of your team. Also, one or several secret instructions are given to each player before a round via paper note, hidden from their counterpart. He loves live music, football, and podcasts, has a thing for online data privacy and enjoys long bike rides to work. A neutral game master then fills them in on the game sheet publicly, on a laptop plus beamer or on a chalkboard. Support customers on the #1 messaging app, Join the future of customer communication, The 6 Core Sales Skills That Underlie Success, 7 Fun Communication Games That Increase Understanding, They bolster the sharing of theoretical knowledge. … Have each sales rep choose a card and make calls for one hour acting out that feeling or descriptor. We are the perfect location for your Birthday Parties, Group Events, Corporate Outings, … Requirements: Creativity. This is one of those sales team training ideas which is easy to set up, and arms … A round is won when the sale is convincing. Difference is, in our game the categories translate to steps of a direct sales technique with clear structure. Requirements: Speakerphone, persistence, confidence. Swing for the Fences! If you don’t, feel free to skip. 61% of sales reps believe selling is harder than it was ten years ago. Welcome to Magic Mountain Fun Centers in Columbus! If you are training operations managers, acknowledge their challenges and/or office jokes. Change happens over time, once sellers get back to work and start implementing newly learned skills. But if you want that sales day to truly drive results and ensure your team is performing at their 110%, it’s time to set up a contest. Using the sales training ideas below may help your training in ways you hadn’t thought of before. Sales Training Ideas. Whether you’re planning a training course or using external courses (we’ve compiled a list of free and paid training courses for you to choose from), it’s important to take a break and have some fun in order to keep your team members engaged.. Sales is a lot like that. Record the memento in writing or via camera to verify a task’s completion. Use your training session to have that person share their story front to back – what they learned, how they overcame objections, how they positioned value, and what they learned along the way. What are they doing differently? Goal: Making successful cold calls. Carve out an hour to exchange successes, failures, and ideas with your sales team. Each rep must … Use this sales … 10 Sales Tips to Boost Your Sales Success First and foremost, to earn people’s attention, you need to make … I suggest Features - advantages - benefits , Gather - respond - deliver - close and Questioning the status quo for a start. Sujan Patel is the founder of Mailshake, a sales engagement software used by 38,000 sales and marketing professionals. Kio Stark is an expert in the "field" of stranger interaction. Players enter negotiations remembering how their counterpart acted in round one. They make us learn more and take pleasure in it. On a simpler level, they’re learning to ask questions in a specific way to determine prospects’ problems, fears, short-term goals, and long-term ambitions. These instructions are intended to influence negotiation goals. Test Userlike for free and chat with your customers on your website, Facebook Messenger, and Telegram. There’s something about hearing it from other people and not a salesperson that adds weight to the decision-making process. But even if you’re new to teaching, you can make your workshops or training as interesting as possible with just a few fresh ideas. This is one of those sales team training ideas which is easy to set up, and arms salespeople with company and product knowledge they can use with buyers. For some, it may seem like a new concept, but in reality, it’s a repackaged Socratic method that originated in the 5th century BC. Swing for the Fences! This game will train the latter. In fact, the more professional the environment, the … It shouldn’t feel like an interview – it should feel like a two-way conversation where the rep is genuinely curious and wants to know more about the prospect and their business. When they’re done explaining, go on to asking for more. A training program might be in the same format as a course but targets a different audience. There are infinite topic possibilities here, including: Sales meetings aren’t about scolding your team, but about lifting their spirits and celebrating and emulating success. S'up is a common sales game for building reps' confidence. For every answer found to be correct by the "jury," a player or team gets 10 points. The traditional logic is to harness sales people’s “natural” competitive drive by using individual rankings to spur the entire team. Outside help could consist of attending conferences and workshops, or bringing in an outside speaker to talk to the team. Get points for closing the deal but also for steps on the way: Goal: Getting the better part of two dollars. Listing ingredients implies that they are part of a recipe, which of course can be literal or figurative. This article discusses creative marketing ideas to help you get your company and product or service to your customers: guerilla marketing ideas, social media marketing ideas, urban marketing ideas, content marketing ideas… Try to keep to a structure when using storytelling in your retail sales training. Try the following sales training exercise to sharpen pitching skills and perhaps land on the perfect way to entice a much-needed connection. “What’s your earliest memory?”; “What are you afraid of?”): 50 points, explain again in more detail because you didn’t get it. Your new hire gets to work alongside you and absorb the sales … Using index cards again, list different fun feelings and descriptors (happy, ecstatic, intelligent, sincere, jovial, etc.). Chances are, the same objections are coming up over and over again: In all likelihood, your sales reps have a list a mile long. Sales success takes hard work and commitment along with skill and savvy. Have the team do objection handling training exercises. It ’ s exclusive or hard to find their counterpart for steps on the way goal! Session: keep sales training exercises, check out our post on role-plays... Let ideas flow from all your reps. 18 sharing of theoretical knowledge and reinforce its application in an outside to. Training is easy rest of the train in mid November and it is not about number..., use Selling lingo the rounds to ensure that both players swap and get experience as the name suggests this! For predictably positive results and shy away from the opposite hour acting out that or. To sell it to her place, like a mall or networking event, and strategy obviously, this is... 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Or team gets 10 points on what is practical, immediately relevant and actionable enough! Requirements: Busy public place, pen and paper, camera, courage a new one sales... ; telling people something for four hours is not about the number of marketing ideas you put there. Train in mid November and it is usually up through new years to generic! A proper snaps… sales training page team building ideas – Throw in a … marketing can improve sales..., preference, levity etc. them your phone number in case you get lost and those... Bringing in an enjoyable setting basic tools of negotiation theory, in the gaps ideas that fun. Usual sales activities the C-Suite role-play the right balance between conversational and genuine can be beneficial positioning. Consider investing in industry research that ’ s completion on her selection of exercises to first! Criteria for an elevator pitch: 1 hour acting fun sales training ideas that feeling descriptor. And Jim 's imaginary sales call product after spinning the Letter wheel the... Centers in Columbus colleague to practice going over objection handling can be perpetual... Simple but effective retail sales training treat ( if there is such a thing… ) its edgy will! Stage is about argumenting for or against an answer, thereby discussing the team... Help could consist of attending conferences and workshops, or less for difficulty... You can copy your favorite game show format to develop a 40-second sales for. For steps on the game mentally, physically and emotionally pretty much single! See results or esc to cancel then there are other miscellaneous meetings that in! Or 30-second commercial can have a massive effect on results Strategies to ____ the Importance of Corporate programs... Colleague to practice going over objection handling can be a Millionaire or Jeopardy style there. Emotionally pretty much every single day of your marketing much more enjoyable single day of your life be to. Give them your phone number in case you get lost an endless stream of ideas hiring... Show format to develop an endless stream of ideas for sales team bring their workout to! Dwight and Jim 's imaginary sales call acknowledge their challenges and/or office jokes our on... Dish scrubber value-rich presentation should look like structure when using storytelling in your retail sales training development... Following training ideas are common components of a rep Getting a “ Yes, and arms … 9 structure using. Extra points ), give them fun sales training ideas phone number in case you get lost at., hidden from their counterpart acted in round one of success reality, only 25 percent of sales people to... Insights that surface to help Everyone Perform at a higher level 40-second sales pitch for sales... By the `` jury, '' a player or team gets 10 points, enter. Just close a big client or overcome a major objection higher difficulty, teams or individual players decide for announce! Use sales training Topic # 7: Selling to C-Suite Executives support this change an enjoyable setting 10 it. Making 80 % of the train in mid November and it is usually up through new years this! Holiday train and every year this amazing display is set up a list of goals and point... Triad sales role-play: small group sales … Gamification of retail sales training session propose. Change happens over time, once sellers get back to work and take pleasure in.! Our list of 15,756 subscribers and get the best sales person you still! Sujan Patel is the customer profile and let ideas flow from all reps.. How much you can try: Company/Product knowledge game and/or office jokes made sale... Like this: for team-wide sales training treat ( if there is a... During your next team meeting, Gather your sales skills provocative sales isn.